OM SPA TERMS AND POLICIES

We strive to give our customers as much attention and comfort as we can, provide them with the highest quality services, supply and complete information. For your best experience, we adhere to certain policies to benefit our valued guests and estheticians, permanent make-up artists and affiliates. Please feel free to communicate with our staff at any time, when you have questions or suggestions on how we can improve your experience at Om Spa.

TERMS OF SERVICES

By booking on line or over the phone or in person, you automatically agree to accept OM Spa Polices.

If you want to book outside of regular Om Spa business hours, please let us know in advance and we will try our best to accommodate you.

APPOINTMENTS:

By booking online or over the phone or in person, you automatically agree to accept OM Spa Polices.

If you want to book outside of regular Om Spa business hours, please let us know in advance and we will try our best to accommodate you.

For your best experience with OM SPA, your safety and treatment’s best results, please, check all treatment(s) pre-care/preparation and after care, as well read all Om Spa Policy, BEFORE booking appointment and making payment(s), since the deposits are nonrefundable. You find all information on this website.

SCHEDULING/RESCHEDULING /CANCELLATION can be made by:

– phone call 773 853 0839
– text message to 773 641 3373, where you may leave a message
– email:
– direct booking link you might to receive from us and / or appointment confirmation message

RESCHEDULING/OR CANCELLATION for all appointments MUST BE DONE WITHING NOT LATE THAN 48 BUSINESS HOURS. If not, you will lose your deposit, and new fee will be required to schedule new appointment.

Appointment must be cancelled/reschedule over the phone call, text message, email; we do not honor cancellation via any social media platform.

We recommend scheduling your appointments as far in advance as possible to ensure availability.

If you are unsure whether the procedure is safe for you due to your health condition, contact your physician to confirm it and obtain written consent for the procedure.

YOU MUST BE 18 years of age or older to enter our premises, schedule appointment and have a service done. We do not perform cosmetic tattoo on minors even with parent’s consent/waiver. Please, seek doctors help.

Om SPA reserve rights to reject a client/or to stop a service at any time, for any reason (usually if we believe that there are some contraindications, or you are not good candidate for the treatment or because of your safety during procedure)

NO KIDS ARE ALLOWED at the Spa premises.

Appointment(s) scheduled as a MODEL are subject to cancel withing not late than 7 business day ($10 cancellation fee will apply). Om SP, LLC does not guarantee, when next appointment will be available since those appointments have limited space availability and are first come-first serve type.

There is $10 cancellation fee for all appointments, even if they were cancelled withing requested 48 business hours

Every appointment(s) must be booked with nonrefundable booking fee, that will be credited towards your treatment(s) cost:

– a permanent makeup $100
-scalp micropigmentation $250
– all facials/aesthetic services required $25

Booking fee and other payments can be paid by credit card over the phone, via online booking on our website www.omspachicago.com, or in person or by certified check signed to Om SPA,LLC and mailed to address: 5910 A West Lawrence Ave, Chicago, Il, 60630.

YOU MUST BE A CARD HOLDER or authorized card holder and YOU MUST BE 18 YRS OLD to book Appointment.

You must present a valid state ID/DL before EVERY tattooing procedure/appointment (including pigment removal, microneedeling/dry tattoo) otherwise we won’t perform services; in this case, you will lose your deposit and will be asked to prepay full service price to book your next appointment.

We do not accept cancellation trough social media, only over our business phone or text message or email

CHECK IN, LATE ARRIVALS, NO SHOW – NO EXCEPTION

NO SHOW or LATE COMING or CANCELLATION IN LESS THAN 48 BUSINESS HOURS will be charged 100% of service price- NO EXCEPTIONS.

TO BOOK next appointment, you will be asked to prepay full-service fee.

If you do not show up or cancelled to your follow up appointment you are responsible to pay full fee.

Please arrive 10 minutes prior to your scheduled appointment for filling paperwork (if not signed up electronically earlier).

Late arrivals do not guaranteed extension of scheduled treatment’s time. Treatments will be rendered only for the remainder of the scheduled appointment time and you will be responsible for payment in full amount.

In the treatment room are not allowed:

– NO OBSERVERS/COMPANION in the procedure room.
– NO Food are allowed inside of the treatment room.
– NO Drugs/Alcohol/Smoking in premises and outside withing 25 feet
– NO Pets

CONSULTATIONS:

A brief, complementary consultation is a part of every service/treatment we provide. If you are not sure about your needs or looking for more in-depth consultation/analysis, please, schedule additional 30 minutes paid consultation before coming to your major treatment. At this time, we will interview you about your lifestyle, facial features, skin, hair and medical conditions/medications. Suggestions will be made based on your personal beauty goals and budget. The consultation is the ideal moment to ask all questions and get all answers. The fee for this service is not credited towards your major procedure.

We provide consultation in person, over the phone, email, or Skype after scheduling appointment.

A Color Patch Test and /or Skin Sensitivity Patch Test is recommended before attempting cosmetic tattoo/Spa services. It helps to determine healed pigment outcome and client’s skin undertone/and potential sensitivity. It is done only upon client’s request with usage of products use for treatments. This test is not intended as an allergy test. Consult your doctor if you are prone to an allergy or you already had one, for written consent letter for cosmetic tattoo, BEFORE procedure.

TOUCH UPS- FOLLOW UP and COLOR BOOST

Touch up is the follow up appointment done withing next 8 weeks to perfect first or/and third session.

Color boost is appointment done after 12 months + to refresh faded color; prices will vary from amount of work and time needed.

after other technician work, tattoo lightening and all medical tattooing for skin/scar camouflage, nipple areola, Vitiligo, scalp micro pigmentation etc).

PAYMENTS OPTIONS:

ALL SALES ARE FINAL.

NO REFUND OR EXCHANGE POLICY ON ALL OM SPA SERVICES, GIFT CARDS, RETAIL, TRAINING, DEPOSITS.

OM SPA STATES NO MONEY REFUNDS for all provided services, due to the nature and risk involved with specific treatments factors and fact, that we are working with human body and that everybody reaction to provided service is very unique and unpredictable.

Usually, it takes at least two to three procedures for every type of cosmetic tattoo/permanent makeup to be consider being completed

YOU MUST BE A CARD HOLDER or authorized card holder TO MAKE A PAYMENT.

We accept all major credit cards, cash, online payments and only Om Spa Gift Certificates (we do not participate in third party gift certificates or spa credit cards programs).

We do not accept any medical credit cards nor we do not bill/accept any insurances.

NO PERSONAL CHECKS.

WE DO OFFER IN HOUSE FINANCING PLAN FOR OUR APPRENTICE TRAINING ONLY BUT NOT ACTUAL SERVICES: after paying deposit to secure your training’s date, you will decide about weekly, every other week or monthly payments. All payments must be completed 14 business days BEFORE your training start date. There will be $10 additional fee added to every payment for processing credit card transaction and for invoicing service.

If you booked and pay already for your appointment online but want to cancel appointment and have your money refund, PLEASE CALL US or E-MAIL to; do not dispute transaction! We ‘will gladly refund your electronic payment as long as it is in compliance with our Refund/Cancellation Policy.

GIFT CERTIFICATES:

Gift Certificates can be used towards all OM SPA services or purchase of skin care.

NO TIPS ON GIFT CARDS (tips only in cash or on credit cards).

There is no cash back or cash/money refund over any purchased Gift Certificates.

Gift Certificates has no cash value.

All lost/or stolen Gift Certificates will not be replaced.

Gift Certificates has no cash value.

LOST/STOLEN PERSONAL ITEM:

Please leave all jewelry and valuable items at home. OM Spa is not responsible for lost or misplaced items. We regretfully cannot be responsible for any loss, theft or accidental damage to your personal belongings so please take extra caution to prevent any such occurrence. Please do not wear your best clothing for the appointment, as we are working with pigments and clothing can be stained.

WEBSITE TERMS AND POLICY

OVERVIEW

The terms “we,” “us,” and “our” refer to OM SPA-Cosmetic Tattoo Makeup & Skin Care. The term the “Site” refers to www.omspachicago.com. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

Our website and blog are designed to provide you with up to date information about our services. There may be times where we sell products, services and gift certificates via our website. For the purposes of this policy, we will refer to these as (the “Service”).

Use of www.omspachicago.com, including all materials presented herein and all online services provided by Om SPA-Cosmetic Tattoo Makeup & Skin Care, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.

USE OF THE SITE AND SERVICE
To access or use the Site, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the Site and our cosmetic tattoo services. Information provided on the Site and in the Service related to skincare and sugaring and other information are subject to change. Om SPA-Cosmetic Tattoo Makeup & Skin Care makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. Om SPA-Cosmetic Tattoo Makeup & Skin Care disclaims all liability for any inaccuracy, error, or incompleteness in the Content.

ACCOUNT CREATION
In order to use the Service, you may be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to Om SPA-Cosmetic Tattoo Makeup & Skin Care will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.

LAWFUL PURPOSES
You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.

REFUSAL OF SERVICE
The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

ORDER CONFIRMATION
We will email you to confirm the placement of your order and with details concerning product delivery. If there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

CANCELLATIONS, REFUNDS & RETURNS
If you are unhappy with a service that you receive at our place of business, we will work with you to correct the problem to ensure that you leave happy.

We are happy to refund the products that you purchase if they are returned within 30 days and have not been opened or used.

PRODUCT DESCRIPTION
We endeavor to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.

MATERIAL YOU SUBMIT TO THE SITE
You shall not upload, post or otherwise make available on the Site any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right, and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.

INTELLECTUAL PROPERTY RIGHTS TO YOUR MATERIALS
We claim no intellectual property rights over the material you supply to The Portland Girl. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site or Service. Content you submit to Om SPA-Cosmetic Tattoo Makeup & Skin Care remains yours to the extent that you have any legal claims therein. You agree to hold Om SPA-Cosmetic Tattoo Makeup & Skin Care harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you. By posting material on the Site, you grant us a worldwide, nonexclusive, irrevocable license to use the material for promotional, business development, and marketing purposes.

OUR INTELLECTUAL PROPERTY
The Site and Service contain intellectual property owned by Om SPA-Cosmetic Tattoo Makeup & Skin Care, including trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service

Content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.

CHANGED TERMS
We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will

post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.

LIMITATION OF LIABILITY
YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR SERVICE. ADDITIONALLY, Om Spa-Cosmetic Tattoo Makeup & Skin Care IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY. THE FOREGOING APPLIES EVEN IF Om Spa-Cosmetic Tattoo Makeup & Skin Care HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES. IN THOSE STATES THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR THE DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY LAW. IN NO EVENT SHALL Om Spa-Cosmetic Tattoo Makeup & Skin Care CUMULATIVE LIABILITY TO YOU EXCEED THE TOTAL PURCHASE PRICE OF THE SERVICE YOU HAVE PURCHASED FROM Om Spa-Cosmetic Tattoo Makeup & Skin Care, AND IF NO PURCHASE HAS BEEN MADE BY YOU Om Spa-Cosmetic Tattoo Makeup & Skin Care CUMULATIVE
LIABILITY TO YOU SHALL NOT EXCEED $100.

THIRD PARTY RESOURCES
The Site and the Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third-party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Om SPA-Cosmetic Tattoo Makeup & Skin Care. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

INDEMNIFICATION
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third-party claim or waive any defense without our prior written consent.

EFFECT OF HEADINGS
The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.

ENTIRE AGREEMENT; WAIVER
This Agreement constitutes the entire agreement between you and by Om SPA-Cosmetic Tattoo Makeup & Skin Care pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of this Agreement Om SPA-Cosmetic Tattoo Makeup & Skin Care shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by Om SPA-Cosmetic Tattoo Makeup & Skin Care.

NOTICES
All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows: 5910 West Lawrence Ave, Suite A Chicago, IL 60630 or via email to [email protected]”

GOVERNING LAW; VENUE; MEDIATION
This Agreement shall be construed in accordance with, and governed by, the laws of the State of Illinois as applied to contracts that are executed and performed entirely in Illinois. The exclusive venue for any arbitration or court proceeding based on or arising out of this Agreement shall be The United States, in small court in Cook County. The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement by mediation, which shall be conducted under the then current mediation procedures of The CPR Institute for Conflict Prevention & Resolution or any other procedure upon which the parties may agree. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration, or other dispute resolution procedures.

RECOVERY OF LITIGATION EXPENSES
If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.

SEVERABILITY
If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

ASSIGNMENT
These Terms and Conditions bind and inure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegate, sublicensable, or otherwise transferable by you. Any transfer, assignment, delegation, or sub license by you is invalid.

CANCELLATIONS, REFUNDS & RETURNS
If you are unhappy with a service that you receive at our place of business, we will work with you to correct the problem to ensure that you leave happy. We are happy to refund the products that you purchase if they are returned within 30 days and have not been opened or used.

post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.

ASSIGNMENT
These Terms and Conditions bind and inure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sublicensable, or otherwise transferable by you. Any transfer, assignment, delegation, or sublicense by you is invalid.

PRIVACY POLICY

BY VISITING www.omspachicago.com YOU ARE CONSENTING TO OUR Privacy Policy

OVERVIEW

The Om SPA-Cosmetic Tattoo Makeup & Skin Care is committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through this website at (the “Site”), and how we collect and use that information.

The terms “we,” “us,” and “our” refers to Om SPA. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you and/or your contact information, such as your name, phone number, and email address.

Our website and blog are designed to provide you with up to date information about our services. There may be times where we sell products, services, and gift certificates via our website. For the purposes of this policy, we will refer to these as (the “Service”).

Use of the OM SPA, including all materials presented herein and all online services provided by Om SPA, is subject to the following Privacy Policy. This Privacy Policy applies to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it.

INFORMATION WE COLLECT
This Site only collects the personal information you voluntarily provide to us, which may include:

Your email address (if you subscribe to our newsletter)
Your Full Name (if you subscribe to our newsletter)
Your IP Address (if you visit our site)

The information you provide is used to process transactions, send periodic emails, and improve the service we provide. We do share your information with trusted third parties who assist us in operating our website, conducting our business, and servicing clients and visitors. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties.

ACTIVITY

We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.

COOKIES

We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.

GOOGLE ANALYTICS

The Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how visitors use the site. This information includes:

the pages you visit
how long you spend on each page
how you got to the site
what you click on while you’re visiting the site

The Site also uses Google Analytics demographics and interests reporting. This allows us to:

understand our visitor’s age, gender, and interests.
identifying the type of people who visit the site and who converts, so we can target ads to those specific audiences.
use demographics and interests to build segments for reports.
use demographics and interests to build remarketing lists.

This information does not include personally identifiable information.

If you are concerned about your privacy, you may refuse the use of Google Analytics cookies by selecting the appropriate settings on your browser. Alternatively, you can choose to opt-out of Google Analytics using this browser add-on .

You can find out more about how Google uses data when you use our partners’ sites or apps here.

THIRD PARTY LINKS

The Site may contain links to third party websites. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our Site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties.

 SECURITY

We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

CHILDREN

To access or use the Site, you must be 18 years old or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 18 are prohibited from using the Site.

UPDATING YOUR INFORMATION

You may access and correct your personal information and privacy preferences by contacting us via email at [email protected]

CHANGES TO THIS POLICY

You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. We will notify you of any changes to this privacy policy by posting those changes on this page.

CONTACT

If you have questions about our privacy policy, please email us at [email protected]

OM SPA TERMS AND POLICIES ​

OM SPA TERMS AND POLICIES